Contact & Help
Questions about an order, a book, or a manuscript? Reach us on WhatsApp, phone, or in person — and find answers to common questions below.
New Plaza, Putalisadak, Kathmandu, Nepal
WhatsApp: +977 9803123989
Find our store
New Plaza, Putalisadak, Kathmandu, Nepal — open Sun–Fri, 10am – 7pm
📍 Address
New Plaza, Putalisadak, Kathmandu, Nepal
🕒 Business Hours
Sunday – Friday: 10:00 AM – 7:00 PM
Saturday: Closed
📞 Contact
+977-1-4530823
WhatsApp: +977 9803123989
🚩 Nearby Landmarks
Putalisadak book market · opposite New Plaza · near Padmakanya Campus and the Putalisadak–Dillibazar junction.
🅿️ Parking
Two-wheeler parking available on Putalisadak. Paid car parking at New Plaza complex.
Shipping, returns & payments
Shipping & Delivery
We deliver across Nepal. Inside Kathmandu Valley: 1–2 days. Major cities: 2–4 days. Other districts: 4–7 days. Free delivery inside the Valley on orders over NPR 2,000. Courier charges are calculated by area and total weight at checkout.
Returns & Refunds
Damaged or incorrect items can be returned within 7 days of delivery for a replacement or refund. Books must be unused and in original condition. Contact us on WhatsApp to start a return.
Payment Methods
Pay by eSewa, Khalti, IME Pay, card, or Cash on Delivery. For online payment, our team confirms your order on WhatsApp before dispatch.
Frequently asked questions
Privacy Policy
We collect only what we need to fulfil your orders and improve your experience — your name, contact details, delivery address, and order history. We never sell your data. Payment is handled securely; for online methods we confirm via WhatsApp before dispatch. You can request deletion of your account data at any time by contacting us.
Terms & Conditions
Prices are in NPR and may change without notice. Orders are confirmed once we contact you. Courier charges are calculated by area and weight. Returns are accepted within 7 days for damaged or incorrect items in original condition. By placing an order you agree to these terms. Pairavi Book House Pvt. Ltd. reserves the right to refuse or cancel orders in case of pricing errors or stock issues.